Refund Policy

Why No Refunds?

Premium access is a one-time digital purchase that provides instant access to features. Due to the nature of digital products:

• Features are immediately available upon purchase
• Access cannot be "returned" once granted
• The product is non-physical and cannot be damaged or defective
• All features are clearly described before purchase

Before You Purchase

We strongly encourage you to:

• Try the free tier first to evaluate the service
• Review all premium features on the pricing page
• Read the Terms of Sale and this Refund Policy
• Contact support if you have questions
• Ensure premium features meet your needs

What Premium Includes

Your £9.99 one-time payment provides permanent access to:

• All premium widget layouts (grid, carousel, dashboard, etc.)
• Complete removal of branding from all widgets
• Advanced analytics dashboard with detailed metrics
• Priority customer support
• Early access to new features as they're released

Exceptions

There are no exceptions to this policy. Refunds will not be provided for:

• Change of mind after purchase
• Not using the features
• Technical issues on your end
• Misunderstanding of features
• Account termination for terms violation
• Duplicate purchases (please verify before purchasing)

Technical Support

While we don't offer refunds, we are committed to helping you get the most out of your premium purchase:

• Comprehensive documentation and guides
• Priority support for premium users
• Bug fixes and regular updates
• Feature improvement based on feedback

Payment Disputes

If you experience unauthorized charges or billing errors:

• Contact our support team immediately
• Provide transaction details and evidence
• We will investigate and resolve genuine errors

Filing a chargeback or payment dispute without contacting us first may result in permanent account suspension.

Service Termination

If we discontinue the service:

• We will provide at least 90 days notice
• All users will retain access during the notice period
• No refunds will be provided for premium purchases
• We may offer migration assistance if applicable

Consumer Rights

This policy does not affect your statutory consumer rights under applicable law. In jurisdictions where refunds for digital products are legally required, we will comply with local laws.

Questions?

If you have questions about this refund policy or need assistance with premium features, please contact our support team. We're here to help you succeed with Rust Server Widget.

Acknowledgment

By purchasing premium access, you acknowledge that you have read, understood, and agree to this No Refunds Policy.